FAQ

Common questions about Juant.io

Answers for Singapore SMEs evaluating Juant.io for supplier ESG questionnaires, evidence collection, AI-assisted extraction, and audit-ready reporting.

Buying and pilots

How teams usually start, what the pilot covers, and how pricing works.

Who is Juant.io built for?

Juant.io is built for Singapore SMEs in regulated supply chains, especially biomedical, pharmaceutical, and manufacturing-adjacent companies that need to respond to buyer ESG, Scope 3, supplier-risk, or audit-readiness requests without running the process through spreadsheets and email threads.

How does a pilot usually work?

A pilot starts with the buyer request you are trying to satisfy. Juant.io helps configure a practical questionnaire workflow, invite a small supplier group, collect evidence, review submissions, and produce a cleaner handoff for internal stakeholders or external reviewers. The goal is to prove reduced manual chasing before wider rollout.

What plans are available?

Juant.io offers the following tiers: Free, Starter, Pro, Enterprise. Plan names, limits, and pricing are strictly enforced. Check the Pricing page for full feature breakdowns.

Product workflow

How Juant.io replaces spreadsheet chasing with structured supplier submissions.

What problem does Juant.io solve?

Juant.io helps teams collect supplier ESG questionnaire answers, supporting evidence, review status, and report outputs in one workflow. It is designed to reduce email chasing, missing attachments, unclear supplier progress, and messy audit handoffs.

Do suppliers need a paid Juant.io account?

No. Suppliers use a dedicated supplier-facing flow to complete requests from the company that invited them entirely for free. Their screens explain who requested the audit, what remains incomplete, and how evidence uploads support their answers.

Can external reviewers see the workspace?

Yes. Juant.io supports a dedicated read-only auditor portal for external reviewers or procurement stakeholders. Auditors can view relevant portfolio, supplier, evidence, timeline, and ready-report information without seeing mutation controls.

AI and evidence

What the AI does, what humans still control, and where evidence fits.

What does the AI do?

Juant.io uses AI-assisted extraction to read uploaded supplier evidence such as utility bills, fuel receipts, ISO certificates, and questionnaire documents. The AI helps generate initial field suggestions so suppliers and admins can move faster.

Does AI submit answers automatically?

No. AI output is treated as an assistant, not an autopilot. Human users remain responsible for reviewing, confirming, correcting, and submitting answers before the workflow is considered complete.

Security and data posture

How Juant.io communicates trust and handles sensitive supplier data.

How does Juant.io approach tenant isolation?

Juant.io is built as a multi-tenant SaaS with logical workspace isolation. Public marketing routes remain separate from authenticated customer data.

Where are supplier files stored?

Supplier evidence uploads use Cloudflare R2 object storage through controlled upload flows. Data is encrypted at rest and in transit.

Does Juant.io claim SOC 2, ISO 27001, or formal PDPA certification?

No. Juant.io does not claim formal SOC 2, ISO 27001, or PDPA certification in the public trust surface. Our infrastructure and processes are PDPA-aligned to ensure your sensitive supply-chain data is protected, without overstating formal certifications.

Still deciding whether Juant.io fits your workflow?

Request a pilot and share the buyer ESG or supplier-compliance request you are trying to satisfy.